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Our Customers Say It Best


Year-after-year, our customers return for outstanding service. Whether it’s residential or commercial, maintenance or emergencies, here are just some of the reasons why.


My toilet was clogged due to a toy being stuck at the bottom. Tony had my toilet unclogged within minutes. Fast and reliable service was provided. Thank you so much for all of your help.

Jamelia Collins - Fraser - July 1st, 2022

Polite, tidy and wonderful. I loved that Mike wore his mask and gloves the entire time. I felt very safe!

Diane H - November 1st, 2020

My toilet was clogged due to a toy being stuck at the bottom. Tony had my toilet unclogged within minutes. Fast and reliable service was provided. Thank you so much for all of your help.

Jamelia Collins - Fraser - July 1st, 2020

From Karen who I made the appt. with to Gregg who came out for the backflow test, the experience was friendly, pain free, thorough, accurate and quick. Karen was one of the most friendly people I have dealt with in a long, long time and Gregg took the time to explain the procedure thoroughly and in language I could understand. They are the best. I highly recommend them.

Kathleen Bell/Lawrence Bell - Royal Oak - June 1st, 2020

Paul Scott plumbing is the best!! We have been using them for over 20 years. They are always prompt and there for you in times of emergencies. Greg & Brandon were extremely helpful & informative. I tell everyone if you need any plumbing done call Paul Scott Plumbing. Thanks guys!

Debbie Fulks - Berkley - June 1st, 2020

I had a leak in my ceiling, and though the result of the visit was disappointing, the experience and service provided was exemplary. Earl and Dennis were professional, and communicative throughout the entire process. They were able to fix my issue expeditiously and were able to refer me to a reformation agency that catered to my needs perfectly. Nobody wants to call plumbing services, but when they need to Paul Scott plumbing, and specifically Earl and Dennis are the perfect fit!

Jake Card - Waterford - March 1st, 2020

Just had my pipes snaked to the street by Earl. He was very nice and helpfuI. I had used them before and they've always been nice and do a great job that’s why I will call them

Randy Milam - Madison Heights - January 1st, 2020

To be honest I was impressed, no fees to come out and access the problem, prompt and courteous, and exceptionally reasonable. I will refer them and use them again. Thank you

Fran Jantz - Mount Clemens - January 1st, 2020

Great service and installation of my new water heater. I’m happy to recommend Greg and PCS to others and will use again.

Thomas Ryan - West Bloomfield - December 27th, 2019

Dennis thoroughly explained everything involved in changing galvanized pipe to copper and did a fantastic job of cleaning up!

Robert Mrozek - Royal Oak - May 13th, 2019

I came home from vacation to find our waterlines frozen. I called after hours.  Tony came out and instantly made me feel at ease. We’ll definitely be calling PCS out do some other minor plumbing repairs in the future.

Arthur Schnittman - Bloomfield Hills - May 9th, 2019

Dennis and Denil did a terrific job installing all new copper pipes in my home. I was thrilled with their clean up too.

Julie - Hazel Park - May 8th, 2019

We’re so pleased and ever so grateful that you could come out to cable and get our lines open after a backup in basement. From now on we’ll have preventative maintenance performed at least twice a year.

Brandon Ashcroft, Carlee Denha - Royal Oak - April 24th, 2019

I'm so impressed that I could get same day installation of my new water heater. Tony saved the day.

Patricia Lahar - Birmingham - April 19th, 2019

Can’t believe I could get a new heater replaced and installed the very same day I called. Bravo!

Eric - Royal Oak - April 5th, 2019

Friendly, informative, quick and very organized.

Kaye & Ann Joannides - St. Clair Shores - April 5th, 2019

Mike is a “TRUE ASSET” to Paul Scott Plumbing. He did a fantastic job of making me feel relieved and calm when I was freaking out. He did an excellent job on the repair!!

Marsha Dreslinski - Farmington Hills - April 5th, 2019

I’ve been a PCS customer for twenty years! I couldn’t be happier with the recent service and repairs Tony made at my home.

Jo MacPherson - Royal Oak - March 25th, 2019

Ian was such a polite, lovely young man. I’ve told my friends all about my new plumber.

Nancy Tackala - Royal Oak - February 2nd, 2019

Mike did a fantastic job! He arrived on time and got the job done. He’s one great employee. You must be proud to have him!

Gary (Center Barber Shop) - January 23rd, 2019

No pain. Clean drain. I had a wickedly clogged drain. Tony took the time to explain what he was doing. I’m so pleased with the service. I’ll be recommending PCS and Tony to all my neighbors and friends.

Jerry - Warren  - January 10th, 2019

Brandon was quick, personable and knowledgeable. So pleased he was able to get my drain issue resolved.

Matt Meso - Birmingham - January 5th, 2019

Ian was courteous, friendly, helpful and clean. I’m more than pleased with the whole experience!

Maureen - Farmington Hills - July 16th, 2018

Rick did a great job at my Dad’s and I’m grateful for a trustworthy plumber. I’ll request Rick for my own plumbing needs now. Thank you very much!

Jeff Chinn - Sterling Heights - June 5th, 2017

Greg was very professional and did a super job re-working the lines under our floor. Thank you.

Rober Vibbert - Bloomfield Hills - April 5th, 2017

Excellent customer service! Stacy was very friendly and extremely helpful on the phone. She was so pleased that you answered the phones and provided excellent customer service.

Barbara Bez - Farmington Hills - April 3rd, 2017

Tony was kind and provided great, professional service in a very timely manner.  Great job and thank you

Jo Kaperzinski - Royal Oak - March 31st, 2017

Great job! I’m very happy with the professional service you provided.

Dennis Ruckes - Rochester Hills - March 15th, 2017

Very pleased that PCS followed up with me regarding the winterization of my house.

Carol Adams - Bloomfield Hills - March 9th, 2017

Great Job Tony! We really appreciated the hard work you did at Heritage Condominiums.

Rob (Kramer Triad) - February 7th, 2017

Thank you for a job well done. Mike was professional, courteous and provided great information.

Sheena Siegel - Birmingham - February 3rd, 2017

Thank you for a job well done.  Greg was friendly, kept me updated and explained what I needed to know every step of the way!

Nancy Sage - Waterford - January 6th, 2017

Super job Mike! Thank you for a job well-done. You provided great service in a timely manner.

Maria Schenkel - Royal Oak - August 30th, 2016

Paul Scott Pluming is top notch. They were knowledgeable, professional and treated my home like their own. I’m so pleased with the installation of my sump pump.

Maria Mallaras - Warren - May 20th, 2016

KUDOS to Brandon

Alex MacKenzie - Royal Oak - January 1st, 2016

Dennis, Chris and Greg were very professional. I appreciate the detail and time they took to explain everything about re-piping with copper lines. I’ll gladly recommend PCS to all friends and family.

Robert Mrozek - Royal Oak - January 1st, 2016

I’m so pleased that you took time to explain and then show me how to drain the hot water tank. Very helpful!

Doris Zmudczynski - Warren - January 1st, 2016

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